"A project is a set of agreed activities with a definite start, middle and end "
With more than 1,000 completed installations, we are confident about our project management. Our team consists of experienced engineers, project managers, technologists, and technicians working together to ensure each and every project is finished successfully.
Our Project team typically consists of:
- Project Manager – Certified engineer to manage the project.
- On-site Supervisor – Certified engineer to manage the site.
- Application Engineer – Certified engineer to train end user.
- Service Engineer – Trained engineer to troubleshoot the system.
A typical service flow:
- Client notifies us via WhatsApp with images or video.
- LEDtronics technicians will attempt remote troubleshooting.
- If unable to solve issue, permission to access the site will be requested.
- Trained engineer will attend within 4-8 hours on weekdays.
Maintenance
LEDtronics offers a 2 year Parts & Labor Comprehensive Warranty, and will also be able to perform quarterly maintenance as required.